Dematting Policy – Pampering 4 Paws

Dematting Policy – When a dog presents in a severely matted condition, it is Pampering4Paws policy to shave the whole coat using electric clippers with a close blade. In these circumstances to de-matt would cause the animal stress and discomfort and therefore shaving a coat is quicker and gentler on the animal. Dogs can be traumatised by lengthy and uncomfortable de-matting sessions and it can put them off the grooming process for life.  

If you require help and advice on how to care for your dog between grooming sessions please do feel free to ask, I will be more than happy to chat. You will find some information on how to prepare your dog for a grooming session here.

NB: De-matting can be a time consuming process and extra time will be chargeable. You will be fully consulted and made aware of any additional charge to be levied. However discounts are available for rescue dogs and those in foster – please ask for details.


Dematting Policy - Pampering 4 Paws


The Five Freedoms

As dog groomers we believe that animal welfare relates to both the physical health and mental wellbeing of the animal, as encapsulated by the five welfare needs. The following 5 needs should be met at all times and is something that we strive hard to ensure we achieve.

  • the need for a suitable environment
  • the need for a suitable diet
  • the need to be able to exhibit normal behaviour patterns
  • the need to be housed with, or apart from, other animals
  • the need to be protected from pain, suffering, injury and disease

British Veterinary Association Policies

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